The following document sets forth the Privacy Policy for www.redlightdevices.com.au (hereafter) also referred to as ‘RLD’ ‘our website’ ‘us’ ‘we’ or ‘fithh’.

RLD Privacy Policy is bound by The Commonwealth Privacy Act 1988 and the amendments commencing 12th March 2014 which sets out a number of principles concerning the privacy of individuals.

At RLD, the privacy of our visitors is of extreme importance to us and is committed to providing you with the best possible customer service experience.

This privacy policy document outlines the types of personal information received by RLD and how it is collected, used, disclosed, stored and your rights.

Collection of your Personal Information and Consent

There are many aspects of our website which can be viewed without providing personal information, however, for access to future RLD customer support features or when you are ordering or registering on our website or you subscribe to our newsletter, respond to a quiz or fill out a form you will be required to submit personal identifiable information. This may include but not limited to entering your name, e-mail address, mailing address, phone number, credit card information, preferences and interests and other information relevant to customer surveys and/or promotions, a unique username and password or provide sensitive information in the recovery of your lost password. If you request a password reset, your IP address will be included in the reset email. Where, registration is required the visitor’s login details as email, username and password will be stored on the server. You may, however, visit our website anonymously.

Log Files

As with most other websites, RLD collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our website (such as Chrome, Microsoft Edge or Firefox etc.), the time you visited our website, and which pages you visited throughout our website, and other such information which are not linked to any information that is personally identifiable.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting your information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like email marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. With your permission, we may send you emails about our online store, new products and other updates and health information.

How do you withdraw your consent or correct your details?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at bob@redlightdevices.com.au

Or you may correct/update your Personally Identifiable Information by accessing your account and review or correct and delete your personally identifiable details.

Cookies

Cookies may be used to remember visitor preferences when interacting with this website. Cookies are small digital signature files that are stored by your web browser that allows your preferences to be recorded when visiting the website. Also, they may be used to track your return visits to the website. Third party advertising companies may also use cookies and web beacons for tracking purposes.

As a third-party vendor, Google’s use of the DART cookie enables it to serve ads to users based on their visit to www.redlightdevices.com.au and other sites that use Google advertising services on the Internet. Any tracking done by Google through cookies and other mechanisms is subject to Google’s own privacy policies. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following
URL http://www.google.com/privacy_ads.html

Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements, measure the effectiveness of their advertisements and/or to personalise the advertising content that you see. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies. RLD has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. RLD privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.
If you wish to disable cookies, you may do so through your individual browser options.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use and Disclosure of your Personal Information

For each visitor to reach our website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing our website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and used to enhance the visitor’s experience when using our website to display personalised content and possibly advertising.

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions (payments) or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service.

RLD takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We will not disclose your personally identifiable information unless we reasonably believe we are required to do so by law, regulation, or other government authority or if you violate our Terms and Conditions of Use. We will not sell your personally identifiable information to any other company or organisation. E-mail addresses will not be sold, rented, or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates. You may unsubscribe by clicking the unsubscribe link at the bottom of any email you receive from us.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.

Storage and Security

Reasonable steps are taken to secure and protect visitor data in our custody. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorised access, disclosure, alteration or destruction. We may use encryption, firewalls, internal restrictions, password protection and other security measures to help prevent unauthorised access to your personally identifiable information.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).

After a transaction, your private information, such as credit cards, will not be kept on file by us for more than 60 days. Most payments will be through PayPal so we will in most cases not see your credit card details unless you supply us with your credit card details yourself.

Links to Third Party Sites

RLD may provide links to other Web sites or resources over which we do not have control (External Websites). Such links do not constitute an endorsement by us of those External Web Sites. You acknowledge that we are providing these links to you only as a convenience and further agree that we are not responsible or liable for the content and operation of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave www.redlightdevices.com.au website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Use.

Controlling your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.

If you have subscribed to one of our services, you may unsubscribe by clicking the unsubscribe link at the bottom of any email you receive from us.

You can also contact us and request to be removed from our mailing list or make inquiries by email at bob@redlightdevices.com.au or you can opt out of all communication with www.redlightdevices.com.au simply by leaving this website.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

www.redlightdevices.com.au reserves the right to make amendments to this Privacy Policy at any time. Due to the Internet’s rapidly evolving nature, we may need to update this Privacy Policy from time to time. Your continued use of this Site will be subject to the then-current Privacy Policy.

If you have objections to this Privacy Policy, you should not access or use this Site.

Contacting Us

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at bob@redlightdevices.com.au or you can contact us by using our website contact form. This website is owned and operated by Bochel Pty Ltd. We are registered in Australia.

Email: bob@redlightdevices.com.au

Last Updated: 20th August 2024